1. Information We Collect

We collect personal information in a few different ways to provide and improve our moving services:

a. Information You Provide Directly:

• Name, phone number, and email address
• Physical address (current and destination)
• Details about your move (dates, types of items, etc.)
• Payment and billing information

b. Information We Collect Automatically:

• IP address and browser type
• Pages viewed and time spent on the site
• Device information
• Cookies (see below)

c. Cookies and Tracking Technologies:

Our website uses cookies to help us understand how visitors use the site. Cookies do not collect personal information but may link to it. You can adjust cookie preferences in your browser settings.

2. How We Use Your Information

We only use your personal information for legitimate business purposes, including:

• Scheduling and managing your move
• Confirming appointments and providing updates
• Answering your inquiries and providing customer support
• Processing payments and sending invoices or receipts
• Sending you service updates or occasional offers (with your consent)
• Improving our services, website, and operations

3. How We Share Your Information

We value your trust and do not sell, rent, or trade your personal data. However, we may share it with:

• Service providers and partners who help us carry out operations (like secure payment processors or logistics contractors)
• Regulatory or legal authorities if required by law or necessary to protect our business or customers
• Third parties with your consent when required for specific services

All partners are required to maintain the confidentiality and security of your information.

4. Data Retention and Security

We keep your information only as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.

We use secure technology and best practices to protect your data, including encryption, secure servers, and limited access protocols. However, no system is completely immune to risks, so we encourage you to be cautious with your information online.

5. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates to inaccurate information
• Ask for your information to be deleted (unless we are required to keep it)
• Opt out of marketing communications at any time by contacting us

To make any of these requests, contact us using the information below.